Train like a professional

Need to deliver some difficult feedback with a client of colleague?

Come in and workshop your conversation with WAAPA.

90 minutes, one-to-one with a senior WAAPA practitioner. Skills, frameworks, practice, development, and live feedback specific to you - applied to real material in a private studio at our brand new city campus.

A different kind of professional development, built on WAAPA's world class reputation of training by doing.

Who is The Feedback Intensive for?

This intensive is for managers, leaders, and professionals who need to deliver difficult feedback and want to do it well. An under-performing team member. A client relationship that needs re-calibrating. A direct report whose behaviour is affecting the team. A peer whose work isn't meeting the mark. You might be preparing for a specific conversation, or developing your feedback capability more broadly. Either way, we work on a real scenario one-to-one.

This Intensive is for you if any of these sound familiar:

• Managers dealing with under-performance, or people problems in their team.

• New managers who would like to build the muscle for difficult conversations.

• Senior leaders preparing to deliver difficult news (restructure, redundancy, role changes)

• Professionals managing a client relationship that's gone off track.

• HR professionals, L&D leads, and anyone whose role involves delivering uncomfortable messages regularly.

• Peers who need to address something with a colleague but have been avoiding it.

What You'll Work On

• Preparation - what to say, what to leave out, what you're actually trying to achieve.

• Opening the conversation with clarity and setting expectations.

• Delivering the ‘difficult’ content directly - staying objective and respectful.

• Managing behavior - staying composed while managing conflict.

• Redirecting the conversation toward a clear, agreed outcome.

• Knowing when to hold the line and when to adjust.

What You'll Walk Away With

• A clear feedback structure you can use for this conversation and every one after it.

• A practised, sharpened version of the conversation you brought into the session.

• Prepared responses for the difficult reactions you might anticipate.

• A prepared plan to walk into your conversation with confidence.

How it works

You'll spend 90 focused minutes one-to-one with a senior WAAPA practitioner in a private studio. The session is built around real material - we assess where you are, introduce the skills and frameworks that matter most for your situation, and work on your content with live feedback. The shape of the session is tailored to you: what you need, what you're preparing for, and where the time is best spent.

Not working towards a specific conversation?

No problem. We have you covered. We will workshop a scenario that involves a difficult conversation relevant to your professional world for us to work on together. So you can practise the skills you need to deliver difficult messages that comes up in the future.

Format

Private Masterclass working 1:1 with a senior WAAPA practitioner.

Why a 90 minute intensive?

A traditional one-day workshop puts you in a room with 20 to 25 other people, working through generic exercises, with maybe 10 minutes of personalised attention if you're lucky. The frameworks are useful. The group dynamic is energising. But the practical reality is that you spend most of the day watching other people learn.

Our 90-minute private intensives are built differently. You work one-to-one with a senior WAAPA practitioner, on real material, in a private studio. Every minute of the session is focused on you. Your delivery, your habits, your situation, your goals. The feedback is immediate, specific, and rehearsed in the room rather than left to apply later.

This is why our clients consistently tell us they get more from 90 minutes here than from a full day elsewhere.